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Model Railway Specialists
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Testimonials

Our testimonials page up and running, and have asked our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.


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James Mackenzie (15/09/2017)

Very pleased with items I purchased and prompt delivery.

Colin Purdey (15/09/2017)

I have been very happy with my purchases and the service received from Norman Wisenden. They were extremely helpful in locating and supplying the particular product I was looking for.

John Cook (16/09/2017)

Your company is one of the best in respect of buyers and potential customers.

Nigel Brown (16/09/2017)

Excellent service prompt delivery will recommend to others.

John Owen (18/09/2017)

Great service and good to find such an unusual item.

Barry Jones (19/09/2017)

Prompt despatch and well packaged - and all at a competitive price. Good service.

MR A E LEACH (20/09/2017)

Bought a BACHMANN ON30 PORTER at a very good price, prompt delivery very happy with service. ALAN

MR A E LEACH (20/09/2017)

Bought a BACHMANN SPECTRUM SET OF 3 ON30 LOG CARS,v/good price,great service, v/happy. ALAN

Walter Knup (20/09/2017)

I have searched on the whole www a special classic car model and finally found it in this shop. The delivery to Switzerland has worked flawlessly and now I am pleased with this beautiful model. Thank you very much

Martin Withers (20/09/2017)

A quick and easy transaction - top quality service.

Keith Haycock (20/09/2017)

Excellent service and fast delivery. Would definitely use your services again.

Ian Sharpe (30/11/2016)

Thank you for great service, very polite and helpful staff, this is my first purchase and it will not be my last. My order was with me 2 days after phoning it in, it was very well packed and sent very quickly, other companies could learn from these people.

One thing the parcel was so well packed it was as good as 30 minutes in the gym. 

I look forward to my next purchase, Thank you.

Ian Sharpe (17/12/2016)

Just had my second order delivered from Norman Wisenden 1st rate service in all area's very polite and helpful staff, a pleasure to buy from and I look forward to my next purchase, and yes un-packing is still as good as a gym work out, many thanks and Merry Christmas and a Happy New Year to all at Norman Wisenden.

Ian Sharpe.

John Flook (23/12/2016)

I have just looked at your lists after only a few months absence and was pleasantly amazed to see how you have grown.I am not supprised at this because there is no doubt in my mind that you are the best site and people that I have dealt with. May I take this opotunity to wish you all a very happy christmas and a happy new year. JOHN FLOOK.

James Hebden (27/03/2017)

I recently had the pleasure of dealing with Norman Wisenden model railways and their very helpful staff in obtaining items which were not readily available down here in New Zealand. Very smooth and hassle free transaction with great a delivery service. I will not hesitate to use them again for future purchases. Great work people.

Keith Burgess (31/05/2017)

The Oakwood book I ordered from Norman Wisenden arrived very quickly and in perfect condition despite the long overseas journey. The standard of packing was impressive. I have nothing but praise for this retailer and dealing with their people is such a pleasure.

Gordon Ferguson (18/07/2017)

Expedient service, item well packed, recommended seller.

Simon (04/08/2016)

Thank you for a very nice model, very easy ordering and extremely fast (and reasonably priced!) postage to the other side of the world. Will definitely look at making more orders in the future.

David Verity (14/10/2016)

I recently discovered that this concern is still in business having vacated their shop at Greenfield some years ago. I have had occasion to use them twice recently and both times have been impressed with their prompt and professional service. Highly recommended.

John Flook (08/07/2016)

This is a first class firm. They are always courtious and kind. Nothing is too much trouble. All that I can really say is THANK YOU. I would recamend them to anybody. CHEERS FOR NOW. JOHN FLOOK.

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