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Testimonials

Our testimonials page up and running, and have asked our previous customers to add a comment, which is why there appears to be a lot of comments with the same date on them.  They are coming in thick and fast - thank you so very much for all of your lovely, positive comments which are very much appreciated.

We value these comments and suggestions that our customers make and would really appreciate any feedback you are able to give us.

Please click here to leave a comment to help us with any improvements you think we could make, or for any feedback you would like to give us.


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Ray Benson (01/07/2016)

I recently received my second order from Norman Wisenden. The first was delivered to a UK address for convenience; the second to my home in Italy. In both cases the order was completed properly and dispatched promptly. Packing was good too; important for overseas delivery. I thoroughly recommend them.

Rod Shakespeare (30/05/2016)

Hi all, I was very happy with service the team from Norman Wisenden provided to me all the way from Australia and would be happy to purchase from them again in the future.

Philip Evans (17/05/2016)

Prompt and reliable service.

Allan Beck (13/05/2015)

Very pleased with my book, and the fast and friendly service you offer.

Hugh Bristow (13/05/2016)

Used Norman Wisenden for first time recently and found website and service excellent. I'm in Australia but that didn't get in the way of quick and helpful service.

Chris (12/05/2016)

Quick, quality service, very happy.

Mark Maidment (12/05/2016)

Book was good value, as described, well packed and fast delivery. A+

Maurice (12/05/2016)

A good range of items and an easy to navigate website. Reasonable prices and quick delivery of well-packaged items. Many thanks.

Ollie Young (11/05/2016)

Excellent, fast, friendly service.

Anthony Leigh (11/05/2016)

Sue, who runs the company, is an absolute pleasure to deal with and will go out of her way to provide an astounding level of customer satisfaction. Anthony

Ken Hircock (09/05/2016)

Excellent service. Good price and fast delivery. Just what I was looking for. Many thanks. Ken

Rick Bamford (07/05/2016)

Very pleased with my purchase. The book was as described - in good condition, and arrived promptly. Very happy with the service given.

Nigel Facer (07/05/2016)

A very friendly and efficient service. Pleasure to deal with.

Mr A Field (07/05/2016)

Purchased Swindon Steam 1921-1951 on line for my son, the book arrived within days, there was updates when it had been posted, the whole process was carried out with great detail.It was a pleasure to do buisness and will use the service again.Thanks

Robert Weatheritt (06/05/2016)

Cheapest on the market + fast delivery.

Leo Simpson (06/05/2016)

A very prompt and efficient service. I had been looking for the wagon kits for some time and am very happy to have them in my collection. The website also has very good navigation capability and it is easy to find one's way around.

Mark Tippetts (05/05/2016)

Excellent service and very helpful staff.

Paul Dodge (05/05/2016)

I requested some short curves and another product from this company two months ago. I was invited to their office to collect the items (within 48 hours) as I lived locally. All items have performed satisfactorily and I would be confident to recommend this Hornby stockist. I shall be returning to the shop in the near future as I expand my model railway.

David Appleton (05/05/2016)

Norman Wisenden Model Railway Specialists provided a very prompt and efficient delivery service after we tracked down and bought an item they were selling that we couldn't find elsewhere!

Alan Denton (05/05/2016)

I purchased a skaledale series wooden bus stop. Was easy to use the website and received notification of delivery on the same day. Great service and very pleased with item.

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