Testimonials

The item I ordered did not arrive on the due date after another two days I contacted them and I received a replacement the following day. This is the best customer service I have had. Would recommend them to all my friends and family and will definitely use them again.

Had been searching high and low, in vain, for copies of Diary of a Trainspotter. Eventually found what must have been the only new copies available at Norman Wisenden, and sensibly priced due to a small amount of damage openly discolsed on one. Phoned the shop and they happily agreed to reserve the books for me whilst I sorted out payment. Books promptly received following placement of order, thanks.

Absolutely brilliant just what i was after highly recommended.

Ordered some K&M Trees to collect. Great service and price. Highly recommended!

Very satisfying to find what I wanted, and to have the loco mailed so promptly. Sadly, we don't always find such good service these days.

A friendly and efficient business. A pleasure to shop with them.

Good service at a good price, ordering was easy to do, and the item came very quickly. Will use in future.

Recently purchased a Private Owner Wagon book from yourselves and was very impressed by the quick response and well packaged parcel received. Would surely recommend you to other customers.

Had a hard-to-find railway book. It was promptly sent and well-packaged. Thanks

Fast service and good quality product

Very satisfied with product. Will use this site again. top service.

What a lovely service! Prompt reply, same day despatch and all beautifully packaged. And my track was at a good price too!

Excellent service item received on time and in excellent condition

Really great service. Prompt and efficient and supplied a good quality product difficult to find elsewhere. Would definitely recommend.

I wanted some Craftsman detailing parts, and trying to contact Craftsman direct was worse than hopeless. I came across this site. Made a phone call and was greeted by a very helpful lady, who directed me through their website to what I wanted. An order was placed and within days it had arrived. Should I require any such detailing parts again I will contact them direct.

The folks at Norman Wisenden are a pleasure to deal with. The service is exemplary, prompt and courteous. Products are accurately described and fairly priced. Highly recommended

I bought this die cast OB coach for something to do. The service was first class, so I could be back again for more.

Have ordered from this seller on two or three occasions and the service has been brilliant. They even changed an order last minute when I had ordered the wrong thing! Would recommend to anyone. Excellent

Quick, friendly, efficient service - recommended

A very efficient, and friendly service. Thank you.